PRIVACY POLICY

1. GENERAL

a) This Privacy Policy is published in compliance with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

b) This Privacy Policy applies to the domain name [www.sugarvedaa.com], owned and operated by Sugarvedaa, a company registered in 2023 under the Companies Act, 2013, having its registered office at Dhanbad, Jharkhand.
Sugarvedaa is a wellness brand offering herbal food supplements registered under the FSSAI license and compliant with all applicable Indian food safety laws.

c) By accessing or using our Website, you (“User”) agree to the collection, storage, and use of your information as described in this Privacy Policy.

---

2. INFORMATION WE COLLECT

We may collect the following types of information from you:

Personal Information: Name, phone number, email address, billing/shipping address, and payment details.

Non-Personal Information: IP address, browser type, operating system, and browsing patterns.

Cookies & Tracking Data: Used to improve Website functionality, personalize your experience, and analyze traffic.

---

3. USE OF INFORMATION

The information collected is used for:

Processing and fulfilling your orders.

Providing customer support and responding to queries.

Sending order updates, offers, or promotional communications.

Improving Website features and user experience.

Ensuring compliance with applicable laws and FSSAI regulations.

 

---

4. SHARING OF INFORMATION

a) We do not sell or rent your personal information to third parties.
b) Information may be shared only with:

Trusted service providers (payment gateways, logistics partners, customer support services).

Government authorities if required by law, regulation, or legal process.

 

---

5. DATA SECURITY

a) We implement reasonable security practices and procedures to protect your personal information against unauthorized access, loss, misuse, or alteration.
b) However, no method of transmission over the internet or storage system is completely secure, and we cannot guarantee absolute security.

---

6. COOKIES

a) Our Website uses cookies and similar technologies to enhance your browsing experience.
b) You may disable cookies through your browser settings, but some features of the Website may not function properly.

---

7. USER RIGHTS

As a User, you have the right to:

Access, review, and update your personal information.

Opt out of receiving marketing or promotional communications.

Request deletion of your personal data (subject to legal and contractual obligations).

 

---

8. THIRD-PARTY LINKS

Our Website may contain links to third-party websites.
We are not responsible for the privacy practices or content of such external sites.

---

9. CHANGES TO PRIVACY POLICY

We may update this Privacy Policy from time to time.
The revised version will be posted on the Website, and continued use of the Website shall be deemed acceptance of the changes.

---

10. GRIEVANCE REDRESSAL

For any concerns, complaints, or questions regarding this Privacy Policy, you may contact us at:

Grievance Officer
Sugarvedaa
📧 Email: sugarvedaa@gmail.com | sugarvedaadiabetes@gmail.com
🏢 Address: Dhanbad, Jharkhand
🌐 Website: www.sugarvedaa.com

---

FSSAI License No.: [To be updated upon issuance]
© 2025 Sugarvedaa. All Rights Reserved.